The fourth annual ACI Customer Experience Global Summit follows the success of the inaugural 2018 event and is quickly becoming the most respected event in the industry for the promotion of customer service excellence. The Summit will comprise the global ASQ Forum, the Customer Experience Global Summit, the celebratory ASQ Awards ceremony, as well as the newly established ACI Customer Experience Accreditation programme ceremony. Combined, the ACI Customer Experience Global Summit is the leading platform for airports around the world to share their experiences, best practices and lessons learned; address challenges and trends; and build on the foundations of a successful airport community.

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